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Sparsh Media - Think Create Innovate
Phone
+91 9891232437
Email
web@sparshmedia.com
Working Time
Mon - Sat: 10am - 6pm

Privacy Policy

Sparsh Media (referred to as “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (https://sparshmedia.com) or engage with our services. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

This includes information that identifies you as an individual, such as:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information

b. Non-Personal Information

This includes data that does not identify you directly, such as:

  • Browser type and version

  • Device information

  • IP address

  • Pages visited on our website

  • Time and date of your visit

c. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. These technologies help us understand user behaviour, improve functionality, and deliver personalized content.

 

2. How We Use Your Information

We use the collected information for the following purposes:

a. To Provide Services

  • Process transactions and deliver products or services.

  • Respond to inquiries, customer support requests, or complaints.

b. To Improve Our Website and Services

  • Analyze user behavior and preferences to enhance user experience.

  • Develop new products and features based on user feedback.

c. Marketing and Communication

  • Send promotional emails and newsletters (with your consent).

  • Notify you of updates, offers, and relevant information.

d. Compliance and Legal Obligations

  • Ensure compliance with applicable laws and regulations.

  • Prevent fraudulent activities and secure user data.

 

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

a. Service Providers

Third-party vendors who assist us in operating our website, delivering services, and processing payments.

b. Legal Authorities

In compliance with legal obligations, we may disclose your information to law enforcement or government agencies.

c. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

 

4. Data Security

We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

 

5. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request corrections to inaccurate or incomplete data.

  • Deletion: Request the deletion of your personal information.

  • Objection: Object to the processing of your data for marketing purposes.

  • Data Portability: Request the transfer of your data to another service provider.

To exercise these rights, contact us at info@sparshmedia.com

 

6. Cookies Policy

Cookies enhance your browsing experience by:

  • Remembering user preferences.

  • Providing tailored content.

  • Tracking website usage for analytics.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.

 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.

 

8. Children’s Privacy

Our services are not directed at children under 13 years of age, and we do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

 

10. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us at:

  • Email: Info@sparshmedia.com, Leelanshu@gmail.com

  • Phone: 9891232437

  • Address: B-11 First Floor Phase 1, Mayapuri Industrial Area, New Delhi 110064

  • Thank you for trusting Sparsh Media with your information. We are committed to protecting your privacy and ensuring transparency in how we handle your data.

 

Transfer of Title

The customer agrees that the risk of loss and title for any printed Product pass to you upon our delivery to our carrier. For any Product that is to be provided to the customer in an electronic format, the customer agrees that delivery of such Product shall be deemed to have occurred either (a) at the time we transmit the Product via email or other electronic communication addressed to the customer or (b) at the time we transmit a notification to the customer that the Product is available for downloading from the Site.

Indemnification

You agree that you shall indemnify SparshMedia and all parties from whom SparshMedia has licensed portions of Content, and their directors, officers, and employees, against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to (i) your breach of these Terms of Use or (ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic or other material that was not part of the standard Site Content and that you uploaded or otherwise provided to SparshMedia or incorporated into Products. As to clause (ii), you agree that we have the right to control the defense of any such suit, claim or demand.

Disclaimer of Warranty

The Site and Its Content Are Provided “As Is” Without Warranty of Any Kind, Either Expressed or Implied, Including, But Not Limited To, Warranties of Merchantability, Fitness for A Particular Purpose, Or Non-Infringement. You Acknowledge That Operation of The Site May Not Be Uninterrupted or Error Free. While We Make Reasonable Efforts to Accurately Display the Attributes of Products, We Do Not Warrant That Product Descriptions Are Accurate, Reliable And Error-Free. References And Links to Products or Services of Independent Companies May Appear on The Site. These References and Links Are Provided “As Is” Without Warranty of Any Kind, Either Expressed or Implied.

Some jurisdictions may provide you with certain warranties or guarantees that cannot be excluded by contract (“consumer guarantees”), or only limited in certain circumstances, and nothing in these terms of use alter those consumer guarantees if it is illegal for SparshMedia to do so. If those consumer guarantees apply to you, and SparshMedia cannot legally exclude those consumer guarantees, then to the maximum extent permitted by law, SparshMedia: (1) excludes or limits those consumer guarantees; and (2) limits its liability at the option of SparshMedia to the following: (a) in the case of services, the supply of the services again or the payment of the cost of having the services supplied again; (b) in the case of goods, the replacement of the goods or the supply of equivalent goods; the repair of the goods; the payment of the cost of replacing the goods or acquiring equivalent goods; or the payment of the cost of having the goods repaired. SparshMedia’s Satisfaction Guarantee is valid for 10 years following your purchase. If you request a refund, the time it takes for your refund to arrive may depend on your bank. In most cases, you should receive your refund within 30 days. Certain circumstances are beyond SparshMedia’s control and may not be covered by the Satisfaction Guarantee. Please note that we cannot be responsible for: Spelling, punctuation or grammatical errors made by the customer, inferior quality or low-resolution of uploaded images, design errors introduced by the customer in the document creation process, errors in user-selected options such as choice of finish, quantity or product type, and damage to the products arising after delivery to the customer. Please preview your designs carefully and correct any mistakes prior to placing your order. SparshMedia does not proof documents created by its customers prior to processing.

Limitation of Liability

IN NO EVENT SHALL SPARSHMEDIA OR ITS LICENSORS, SUPPLIERS, OR VENDORS, OR THE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS OF ANY OF THEM, BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR FOR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER OR NOT SPARSHMEDIA HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGE, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SITE OR OF FAILURE TO PROVIDE PRODUCTS OR SERVICES THAT YOU ORDER FROM SPARSHMEDIA OR ITS AFFILIATES, INCLUDING WITHOUT LIMITATION, DAMAGES ARISING FROM MISTAKE, OMISSION, VIRUS, DELAY, OR INTERRUPTION OF SERVICE. IN NO EVENT SHALL SPARSHMEDIA BE LIABLE OR RESPONSIBLE FOR ANY DAMAGES OR CONSEQUENCES ARISING FROM OR RELATED TO YOUR INAPPROPRIATE OR UNAUTHORISED USE OF THIS SITE OR ITS CONTENT OR OUR SUPPLIED PRODUCTS OR SERVICES. IF YOU LIVE IN A COUNTRY OR STATE THAT DOES NOT ALLOW ANY OF THE FOREGOING EXCLUSIONS OR LIMITATIONS OF LIABILITY OR ANY OF THE DISCLAIMERS OF WARRANTIES IN THE ABOVE SECTION, SUCH EXCLUSIONS OR LIMITATIONS WILL NOT APPLY TO YOU BUT ONLY TO THE EXTENT SUCH EXCLUSIONS OR LIMITATIONS ARE NOT ALLOWED. IN SUCH CASE, SUCH EXCLUSIONS OR LIMITATIONS SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.

Site Feedback

Any comments, suggestions, proposals or other feedback (collectively “Feedback Information”) provided to SparshMedia in connection with the operation or content of this Site shall be provided by the submitter and received by SparshMedia on a non-confidential basis. All such comments, suggestions, and other information shall become the exclusive property of SparshMedia. By submitting any such information to SparshMedia, you agree that you are transferring and assigning, at no charge, all of your right, title and interest in the information, including all copyrights and other intellectual property rights. You agree that SparshMedia shall be free to use such information on an unrestricted basis.

Grievance Officer

Deepali, Customer Service: info@sparshmedia.com

Dispute Resolution

At SparshMedia, we are committed towards ensuring that disputes between SparshMedia and Members are settled amicably by way of the dispute resolution mechanisms and procedures

In the event any dispute arises out of or in connection with the Terms herein, including the validity hereof, the parties hereto shall endeavor to settle such dispute amicably in the first instance. The attempt to bring about an amicable settlement shall be treated as having failed as soon as one of the parties hereto, after reasonable attempts, which shall continue for not less than 30 (Thirty) calendar days, gives a notice to this effect, to the other party in writing.

Governing Law

Please read these Terms of Use carefully. These Terms of Use govern your access and use of this Site which is hosted by Inmotion Hosting. All issues related to the protection, infringement, or misuse of copyrighted materials shall be governed by the copyright laws of the Delhi (India). All other matters relating to your access to or use of this Site shall be governed by the laws of India. Any legal action or proceeding relating to or arising from your access to or use of this Site shall be instituted in Delhi, India. The courts in Delhi shall have exclusive jurisdiction in respect of any matters arising here from. You agree to submit to the jurisdiction of courts of Delhi, India and agree that venue in these courts is proper in any such legal action or proceeding.